Shocking service

Absolutely shocking service experienced since 2 December 2024. Services being disconnected every 24 / 48 hours due to my payment made on the 30th November via EFT and still not allocated to m account. Dispite my sending POP on various occasions and having made contact via emails and countless telephonic calls costing me just on R300 in airtime, total of 372 minutes spent on these calls with absolutely no constructive action done to rectify my account and it is now 25 days of battling to get this sorted out and still not done. Absolutely shocking being a subscriber for 25 years now and have never experienced such pathetic service neither a problem of this nature before. Am extremely frustrated to say the least that nobody comes back with an update and clearly seems nobody is attempting to resolve the problem It is not at all acceptable to be paying for a service which after 27 days now already i have not been able to enjoy without being disrupted every 24 / 48 hours.