Shocking service

<p>I phoned their offices on Tuesday 26/07 to find out how to go about having them install the Explorer, she explained how the price-lock option worked and I gave them the go -ahead so she said someone would phone me back with 24-48 hours- NO ONE PHONED! 2days later I phoned again and was told the exact same story, needless to say NO ONE PHONED!! If they want to go ahead and put a time frame to it, cool, then lets do so.. Its been 192 hours ((8dayw) and still not a word.. </p>