Shocking service

Shocking !!! Paid monthly installment, sent through POP multiple times, spoke to about 8 different ages, was reconnected and disconnected twice and put on hold for over 40 minutes without letting me know every couple of minutes that they were still looking at my details and trying to figure out what is going on. Not able to speak to a supervisor as they 'all appear to be a bit busy'. I wish I could let DSTV go but they know some customers are dependent on them. I have no faith that this issue will be resolved and I will be paying for a service this month that I am not getting.