SHOCKING SERVICE

it is shocking that this is 3rd day I am going on with a issue regarding your problems and settings! refer to the amount of fone calls I have had to make and the issue at hand now, so you resolve the primary decoder issue last night after 2 days and whatever settings you did has now affected my extraview decoder which had been working fine ! I have now no view of any channel on extraview ! I want a manager to call me regarding this and when I get home , should this decoder still not be operational , I will be sending a formal letter to terminate all services . I have spokeN to Betty / Rose / Beauty ( who put down the fone on me ) and plenty more who have not bothered at all and have no s****s either , this has now reached unacceptable conditions