Shocking service
I activated my holiday package(premium and pvr functionality) this morning. Needless to say catchup and pvr function not working.
I have phoned 4 times and lodged queries and spent over 2 hrs on the phones using all my airtime!!!!!!! I even had agent Bongeni say he will call back( that was at 5.17pm).needless to say I'm still waiting#$&. This is the worst service I have received from dstv. Absolutely ridiculous and frustrating. ( even sent email with no response as yet)
I would like someone senior to contact me as I'm beyond frustrated 🤮🤬😠😡
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
03 Dec 2021, 22:10Hi Jeanine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Dec 2021, 22:10
Official
Hi Jeanine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
's updateReviewer Update
04 Dec 2021, 13:00Good day
Please be advised that the pvr functionality is STILL NOT WORKING 😩
Also no one has as yet contacted me.
UNACCEPTABLE PERFORMANCE.!!!!!
Please be advised that the pvr functionality is STILL NOT WORKING 😩
Also no one has as yet contacted me.
UNACCEPTABLE PERFORMANCE.!!!!!
's update04 Dec 2021, 13:00
Reviewer Update
Good day
Please be advised that the pvr functionality is STILL NOT WORKING 😩
Also no one has as yet contacted me.
UNACCEPTABLE PERFORMANCE.!!!!!
Please be advised that the pvr functionality is STILL NOT WORKING 😩
Also no one has as yet contacted me.
UNACCEPTABLE PERFORMANCE.!!!!!
's updateReviewer Update
04 Dec 2021, 13:01Also no response from my email either.
's update04 Dec 2021, 13:01
Reviewer Update
Also no response from my email either.
's updateReviewer Update
05 Dec 2021, 08:17I have as yet to hear from dstv. Pathetic service
's update05 Dec 2021, 08:17
Reviewer Update
I have as yet to hear from dstv. Pathetic service