1 reviews | Active since Apr 2017

04 May 2017, 14:13

SHOCKING SERVICE

<p>On the 4th of April 2017 I app**** for DSTV Explorer, I received a text message on the 6 April 2017 that this was approved. Until today there has been no installation. Various enquiries and phone calls we still have had to joy.</p> <p> </p> <p>The order no for the above is 453332</p>

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 May 2017, 15:23
Official

Dear Alma

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 May 2017, 16:01
Official

Good day Mrs Russell

We have referred your query to the Price Lock team.

You will be contacted with the feedback regarding the delivery of your decoder.

Please do contact us should you require any further assistance.

Best regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 May 2017, 12:43
Official

Dear Alma

As per our telephonic discussion, your request has been forwarded to the Price Lock team.

We will follow up with you to check if you had been contacted.

Best regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 May 2017, 14:34
Official

Good day Alma

Thank you for taking my call today.

As discussed, you have been assisted and the decoder is now installed.

Please feel free to contact us if you require any further assistance.

Kind regards

Dinah

Best regards,