TM
Thinus M
1 reviews | Active since Apr 2024
20 Apr 2024, 08:36
Shocking poor service delivery from DSTV
I feel so frustrated. This is the 8th time this month that I am disconnected and DSTV are unable to allocate my payment with the proof of payment. I am being send from pillar to post and no one seems to be able to assist with the correct payment allocation. Every second day after speaking to their call center I am disconnected. This is absolutely poor service delivery.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Apr 2024, 08:46Hi Thinus,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Apr 2024, 08:46
Official
Hi Thinus,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TM
Thinus M's updateReviewer Update
20 Apr 2024, 09:24Well I am currently yet again on the phone for more than an hour and a half with a call center agent and no joy. Your service is pathetic
TM
Thinus M's update20 Apr 2024, 09:24
Reviewer Update
Well I am currently yet again on the phone for more than an hour and a half with a call center agent and no joy. Your service is pathetic