Shocking inbound callcente

#DSTV I would like to nominate their inbound call Centre for one of the most shocking service received! Been trying to do a change of ownership since 27 November. What seems quite simple is clearly not! Fill in forms and send together with ID etc and voila you will be connected. Well did all this last Monday , got a confirmation mail with reference number to say I will be contacted within 24 hours. 48 hours later no call so I phoned again..... got a new reference number and a new promise ...... roll on Friday 1 December still nothing .... called again, was told an agent will call me my 20h00 to activate...... today at 08h00 messaged a agent on messenger for an hour back and forth ..... can't find my details on the system. Called the callcentre again ...... I must resend my docs they never received them despite them mailing me to say docs received with reference number . Eventually spoke to a supervisor said it would be sorted by 12h00 today ....... guess what ?????!! Nada , nothing not even a courtesy call. #DSTV take my payment and send your staff on training., and some manners whilst you at it. Your supervisors staff and service sucks !