Shocking DSTV - you have now reached a new low in terms of taking care of your clients!

We are experiencing a E48-32 error - which should have been a simple call to the DSTV helpline ended up in a nightmare - with the gentleman from the call center claiming that our account and the registered ID Number does not exist. Furthermore our decoder is registered to someone else and there is no record of our sim card number! The final outcome? Sorry there is nothing that he can do to assist us!!