Shocking customer service.

<p>I bought a new DSTV decoder on 1 Aug 2016 to use at my holiday home. Since 1 Aug I phoned MultiChoice more than 20 times, to resolve a issue I am having with activating / deactivating my holiday home using self service (even though I have viewing days left). Each and everytime I phone multichoice they assure me that the issue will be resolved and someone will phone me back. I have received multiple SD numbers, but no one ever gets back to me.</p> <p>The issue is still not resolved, thus I can still not activate / deactivated my holiday using self service. On friday 23 September I had 8 viewing days left and I asked Multichoice to activate the service, later that day I saw my viewing days have dropped to 0. How can this be? When will multichoice ever fix this issue. I spend hundreds or even thousands of rands phoning multichoice to activate / deactivate the holiday home.</p> <p> </p> <p>Regards</p>