Shocking customer service!

<p>I app**** for change of ownership from my mother's name to my name on 26 July 2016. I was told by a consultant that the process would take a maximum of 3 days. I requestetd to activate DSTV Premium. I have made numerous calls to the DSTV call centre - each time having to explain my situation over and over. No-one has been able to help me. They all say they will escalate the problem and call me back with feedback but they don't. I spoke to a supervisor last night again. I think his name was Godfrey. He promissed to call me back last night but up until now, I have had no respponse. I think that I have now spoken to 5 different people and NOT ONE of them has phoned me back after promissing they will. Does DSTV not want my R1000 per month? I might as well get a good wifi package and join Netflix or one of these other options. I am so dissappointed at the shocking customer service! Its too terrible!!!</p>