1 reviews | Active since Jun 2017
Shocking customer service
Their lack of service is appalling!! Two months after sending through all documents and we're still waiting for any kind of feedback or communication. We are registered on their system, but they can't be bothered to send an installer with our decoder. No one answers their phones, and no department will care to help us. FOR TWO MONTHS!!! ****-poor customer care guys! I will never advise anyone to install DSTV. Instead we will go to your competitor Fibre and Netflix. Waste of "jobs" and salaries.
Dear Claire
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Claire
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Claire
Thank you for taking the time to contact us.
I could not get hold of you to get more information.
Kindly provide us with the following:
- DStv customer number or identity number.
- The type of decoder pending installation.
- The DStv package to be activated.
We are committed to assisting you.
Kind regards
Dinah
Best regards,
Good day Claire
Thank you for taking the time to contact us.
I could not get hold of you to get more information.
Kindly provide us with the following:
- DStv customer number or identity number.
- The type of decoder pending installation.
- The DStv package to be activated.
We are committed to assisting you.
Kind regards
Dinah
Best regards,