SN
Sbongile N
1 reviews | Active since Nov 2015
02 Sept 2020, 13:29
Shocking Customer service!
Shocking Customer service!!! An Extra view that suddenly stopped working, Even their consultants couldnt fix it, used all my airtime to phone them over and over again. It is still not working, no one seems to know that problem.
I dont know where i am going to get the assistance if their trained consultants cannot fix the matter.
Helpful (0)
Replies (3)0
Replies (3)SN
Sbongile N's updateReviewer Update
05 Sept 2020, 19:43Both decoders were taken to Gateway for testing and both cards were changed and the extra ia still giving me the same problem.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
SN
Sbongile N's update05 Sept 2020, 19:43
Reviewer Update
Both decoders were taken to Gateway for testing and both cards were changed and the extra ia still giving me the same problem.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
SN
Sbongile N's updateReviewer Update
05 Sept 2020, 19:44Both decoders were taken to Gateway for testing and both cards were changed and the extra ia still giving me the same problem.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
SN
Sbongile N's update05 Sept 2020, 19:44
Reviewer Update
Both decoders were taken to Gateway for testing and both cards were changed and the extra ia still giving me the same problem.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
SN
Sbongile N's updateReviewer Update
05 Sept 2020, 19:44Both decoders were taken to Gateway for testing and both cards were changed and the extra ia still giving me the same problem.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
SN
Sbongile N's update05 Sept 2020, 19:44
Reviewer Update
Both decoders were taken to Gateway for testing and both cards were changed and the extra ia still giving me the same problem.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.
The matter ia still not resolved.
Very frustrated and i dont know what else to so.
Still the consultant cannot assist.