Shocking Billing System

Hi After my last post let me update everyone on the poor billing system DSTV has.

Here is a summary of the past from May 2022. I pay in advance for a year and paid in January 2022. The price went up in April and I owed about R225.00 I was billed for Disney without permission. This was corrected. Was billed for the 2023 -2024 year for DSTV. When I tried to pay R225.00 it automatically added the yeary 2*** amount which was over R10000.00. I was refunded after two weeks and given 2 box office movies. I checked my account again and found that I again billed for the 2*** year. This meant that if I wanted a Box Office movie I will be billed for the 2*** yearly fee plus the Box Office movie. After highlighting this I was moved to a monthly account. Moving to a monthly account means that I will not get 1month free if I pay yearly. After the reversal, I now have a balance of R2.44 which is not my fault at all. DSTV cannot get it right even after all the trouble I have had and after this last reversal no more feedback. I don't want a monthly account for DSTV only for Box Office and this DSTV is unable to get right. Is this too much to ask to fix the billing system?????? Shame on you DSTV.

Annoy, Angry and Disgusted Peter Topp