Shocking bad service

<p>Good day,</p> <p> </p> <p>I have holiday view and I call to have it disconnected and reconnected as we only watch sport over weekends. I have recently called to disconnect, only to find out two weeks thereafter that my account was NOT disconnected even though DSTV confirmed that it was. I requested for the amount to be credited, the lady at the call centre confirmed that it was sent through to the accounts department.</p> <p> </p> <p>Now I received a message that I owe them money despite the fact that I should actually have a credit. IT seems that DSTV's admin and service has not improved at all.</p> <p> </p> <p>Regards</p> <p>Tinus Potgieter</p>