SHOCKING ATTITUDE AT CUSTOMER SERVICE

<p>THIS AFTERNOON I WENT TO THE DSTV WALK IN CENTRE IN RANDBURG.I WENT TO THE RECEPTION TO COLLECT MY NUMBER THE ATTENDANT DID NOT GREET ME HER ATTENTION WAS MORE WITH THE OTHER ASSISTANT LAUGHING AND JOKING THAN ME THE CUSTOMER PAYING THERE SALARY I WAS GIVEN THE NUMBER 71 AS THE BOOTHS ARE SO DISORGANISED I COULD NOT FIND THE SECTION WHERE 71 IS I PASSED UP AND DOWN BEHIND THE RECEPTION THE 2 ASSISTANTS WERE WATCHING ME THEY SAW I WAS LOST,THEY JUST CARRIED ON LAUGHING AND GIGGLING.BY THE TIME I GOT TO THE COUNTER OF ROSE LUMKWANE LONG FACE ALSO DID NOT BOTHER TO GREET ME AFTER HAVING DONE MY UPGRADES I ASKED HER FOR SOME ADVICE ON HOW TO INSTALL THE NEW DECODERS HER REPLY WAS THAT I NEED AN INSTALLER I SAID TO HER I AM HANDS ON IF SHE COULD JUST ASSIST WITH WHITCH PLUGS TO PLUG IN WHERE SH E SAID SHE DOES NOT KNOW AND I NEED TO GET INSTALLER WHEN I PAID WITH MY CREDIT CARD THE CORD WAS TOO SHORST NOT GIVING ME A CHANCE TO LEAN OVER SHE JUST DROPPED THE CARD MACHINE ON THE TABLE NO APOLGY SCHOCKING ATTITUDE I WENT TO COUNTER 1 A YOUNG LADY DREW ME A DIAGRAM HER SERVICE WAS FIRST CLASS SHE COULD NOT HELP ME ENOUGH PITTY I DID NOT TAKE HER NAME OPERATIONS REALY NEED TO TRAIN RECEPTION AND AND GET RID OF PEOPLE LIKE ROSE LUMKWANE THEY ARE A BAD REFLECTION OF THE COMPANY THAT ALREADY HAS A BAD REPUTATION </p>