SHOCKING & APALLING COMPANY DEAL WITH

A few days I sent a complaint to Multichoice, as yet have not had the curtesy of a response. While their customer service people are polite,they invariably give incorrect information. I switched over to monthly payment a few months ago, the incorrect payment date was given so had to pay a reconnection fee - they have now discovered after 4 months that I am in arrears and suspended my viewing. Why- because I was given the incorrect payment amount!!!!! For the use of the pvr R120 - how many people know that you pay for this, unbelievable!!! So its back payment plus a reconnection fee, all because of sheer incompetence once again. I made two attempts to speak to a supervisor, but nobody bothered to answer. What an awful and disgusting way to treat a client and for us to deal with them.

I

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