JS
Jaco S

1 reviews | Active since Sept 2015

05 Sept 2017, 14:00

Shocking and ******* service!!

I thought your FB messenger service was great, until TKP started helping me on there!!

I picked up you guys didn't suspend our service and created an account *******ly on my ID number!!To top it all of TKPs shockingly bad service pushed me to complain here!

Can somebody who knows what they are doing please contact me.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2017, 14:18
Official

Dear Jaco

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2017, 16:07
Official

Good day Jaco

As per our telephonic discussion, your request has been referred to the Facebook team.

Kindly expect a call back tomorrow from them.

Thank you for taking the time and bring this matter to our attention.

Your feedback is important to us.

Kind regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Sept 2017, 21:14
Official

Good day Jaco

We could not continue with our telephonic discussion.

Please assist and provide feedback regarding a call back from the Facebook team .

We would like to hear from you.

Kind regards

Dinah

Best regards,