1 reviews | Active since Jul 2017

11 Apr 2020, 11:11

Shocking Agents and Robotic systems

Tried getting gold of Dstv for 3 weeks now.

When i eventually did today 2 agents dropped the call on me and another told me that ita not DSTVs problem that my app is not working correctly.

Dstv is quick to send bills with poor service offerings.

I need my app to ne working and my transfer of a PVR to be transfered as it definitely does not take 3 weeks to process such a simple request

Tried utilising the RPA whatsapp service which absolutely sucks

I am writing this review whilst being on hold with an agent for 15 minutes trying to locate a manager whom i requested to speak to

I expect this to be sorted immediatwly

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Apr 2020, 11:25
Official
Hi  Zuhdi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,