LV
Lennie V
1 reviews | Active since Jul 2017
03 Jul 2017, 16:23
Shocking
<p>Its been 2 years since I've had a billing issue with DSTV. I have phoned them and sent through my bank statements twice to prove that I have been billed incorrectly, I even went into the Randburg office once to try and sort it out.</p> <p>I think I might have spoken to everyone at DSTV, but no one cares or follows up. I think a trip to the consumer protector is the only answer. </p> <p>It's like trying to deal with COJ</p>
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
03 Jul 2017, 17:00Dear Lennie de Villiers
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Jul 2017, 17:00
Official
Dear Lennie de Villiers
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Jul 2017, 16:11Dear Lennie de Villiers
Thank you for taking my call, as discussed kindly sent us your bank statement reflecting the extra charges incurred.
We will then forward it to our finance team for further investigation assistance.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply04 Jul 2017, 16:11
Official
Dear Lennie de Villiers
Thank you for taking my call, as discussed kindly sent us your bank statement reflecting the extra charges incurred.
We will then forward it to our finance team for further investigation assistance.
Regards
Elna
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Jul 2017, 16:46Dear Lennie de Villiers
Please note that matter is still under investigation; as soon as I have feedback I will be in touch
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply06 Jul 2017, 16:46
Official
Dear Lennie de Villiers
Please note that matter is still under investigation; as soon as I have feedback I will be in touch
Regards
Elna
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Jul 2017, 17:04Dear Lennie de Villiers
Thank you for your patience.
I have sent a follow up request to our finance team; as soon as I have feedback I will be in touch
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply11 Jul 2017, 17:04
Official
Dear Lennie de Villiers
Thank you for your patience.
I have sent a follow up request to our finance team; as soon as I have feedback I will be in touch
Regards
Elna
Best regards,
LV
Lennie V's updateReviewer Update
31 Jul 2017, 18:09How can the top listed company on the JSE have such bad administrators. Almost a month and no result. Over a week without an update.
LV
Lennie V's update31 Jul 2017, 18:09
Reviewer Update
How can the top listed company on the JSE have such bad administrators. Almost a month and no result. Over a week without an update.