shocked by multichoice and its staff

<p>i called in at multichoice on the 28th to order an explorer and all was processed and approved and the told me turn aound time was 2 days</p> <p>i waited and i am stil waiting called in last week on the 06th and they told me it will be delivered on the 07th and changed address but to my surprise i am stil waiting when i call in i have to wait 30 minutes for everything to be done being told about waiting for team manager to assist i am really dissapointed by the service i received i am so dissapointed i wanted it for easter and school holidays as i would not be home most of the time so the kids can catch up on certain thing i am so angry right now as i feel i need to call in again as the consultant i spoke to yesterday said they will call me back or rather the manager promised to call back yesterday already and nothing as usual ...........can i ask thta this be looked into</p>