FE
Feizal E

1 reviews | Active since Jul 2013

03 Oct 2016, 14:31

Shocked and Dissapointed with DSTV Customer Service

<p>I am sad and dissapointed that my father as a pensioner has been taken for a ride by a so called customer oriented business like DSTV. He is a pensioner who cancelled his subscription and is owed a small insignificant amount of R295- which DSTV giving him the run around for the last 3 months. it is no longer about the money but about principle, he has spoken to more than 13 agents including 4 senior managers and to date no response or reply which is sad and pathetic, he has spoken to the GM; Mr R. Dangor, the Call Centre Manager - Marlon Samson, the other Senior GM; N. Abed and also the operations manager Gordon Mohape and to date none of them have gotten back to him on ********** . We are hoping that someone with some sort of concience and decency call us back and resolve this as it is a shame that such a huge organisation like DSTV contradicting all their advertising, can take advantage of a single pensioner !</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 14:41
Official

Dear Feizal

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team