**** service

I rented a movie on the 27th April on BoxOffice. Sms was sent to say movie was successfully rented, but on my side the movie was not ready for viewing. I didn't know i was supposed to call myltichoice and ask them to rent the movie from thier side as its not a standard proced. A movie should be available after the sms procedure and not spend more money on airtime trying to call multichoice. When i called on the 1st i spoke to Tshepiso who told me that their was nothing she could do as 48hrs had past. I then asked if i could speak to her supervisor, who happened to be busy and would call me back and up until this day. I'm still waiting for her/his call. Today i rented another movie Final Score and the same thing happen. I had to buy R55 airtime to call multichoice to rent the movie on my behalf. Which is not procedure. If this is a multichoice problem why am i not being refunded for that movie or even better make the movie available for me to view. But everytime i hire a R35 movie? I have to buy R55 airtime to call multichoice and ask them to rent the movie on my behalf. Now i understand why other pupil out their are using their dishes for a braai. The **** service will make one loose control or even close this **** account and go to netflix.