JF
Jackie F
1 reviews | Active since Jan 2024
11 Oct 2024, 16:48
She canceled but the continued to bill for non service
My mum is persioner she canceled her dstv subscription 3 year ago now she get a sms saying she own them and she must contact the lawyer. If u call them to cancel why don't do that. This is very poor customer service for Dstv for a old lady that supported them for years
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DStv (MultiChoice)'s replyOfficial
11 Oct 2024, 16:55Hi Jackie,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Oct 2024, 16:55
Official
Hi Jackie,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team