shameless DSTV continued

Hi guys literally the 2nd day after my DSTV complaint on Hellopeter, they (DSTV) responded by calling me and we of course had a chat on the lack of there service (response to me) and the refund if any for the year long debit run on my moms account even though she had passed away more than a year before. THE REFERENCE DSTV ***8-i57 was used. The call assistant operator then proceeded to say that I would hear a response from DSTV with 5 working days although he mentioned that any refund might not happen according to there company terms in cases like mine which I accepted but still hoped I could get something back for the more than R6000 wasted. Its now many weeks later and still no feedback or response from DSTV....

Curt L 2 reviews | Active since Jun 2023 15 Oct 2023 at 13:06 Shameless DSTV Realising my late moms DSTV fees was still being deducted via monthly debit order ( she passed away 15 months ago) I was told via call Center operator to visit the Main Office of DSTV at N1 City. After doing so and giving in death certificates and all relevant info, I was told it should take 48 hours to reply to my request. I know it’s a long shot to recover the R6000 from DSTV but they could at least have the courtesy to call me back which hasn’t happened and it’s now a few weeks later. Unhappy customer Reply (1) DStv (MultiChoice)’s reply 15 Oct 2023 at 13:29 Hi Curt lamprecht,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards DStv: Hello Peter Team REVIEWERS