yH
yvonne H
1 reviews | Active since Oct 2014
15 Nov 2017, 17:46
Shameless
After posting on Hello Peter...nothing at all happened. Nothing, nadda ....even after driving 350 km and back to hand over the requested documents at N1City, that is what DSTV thinks of their customers. I hereby inform you, and NO I will not phone the call centre, that I want my services canselled. I have sent a email confirming. Cut off everything. I got a new sevice provider that cares about their customers and for much less can watch what I want when I want. Still after two months no reconnection, while I wait like an idiot for you to try and allocate my payments....well done DSTV.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
16 Nov 2017, 08:43Dear Yvonne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Nov 2017, 08:43
Official
Dear Yvonne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Nov 2017, 10:47Dear Yvonne
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your concerns has been escalated to the relevant department to provide feedback on your concerns.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply16 Nov 2017, 10:47
Official
Dear Yvonne
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your concerns has been escalated to the relevant department to provide feedback on your concerns.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
yH
yvonne H's updateReviewer Update
16 Nov 2017, 11:11No assistance.....the same thing is said that it has been escalated to your accounts deparment. That has been said for two months.
yH
yvonne H's update16 Nov 2017, 11:11
Reviewer Update
No assistance.....the same thing is said that it has been escalated to your accounts deparment. That has been said for two months.