shame on you Multichoice

it is so sad that business is all about money and absolutely nothing else... good service is just a phrase meaning absolutely nothing. I cancelled my dstv debit order in December 2015 due to the fact that they thought they had unfettered access to my account and were putting through unauthorised debit orders. I have since then paid via eft without missing a payment on the 7th of every month. December 2017 and the beginning of january on the 2nd and the 5 they blocked my DSTV. after many phone calls i received a he alf hearted appology and nothing else and the next day they stopped my dstv again, even though I have 5 accounts and pay R3500 per month. I was approached with the price lock offer for the explorer but a condition was I authorized a debit order and from past experience i was loath to do this but agreed. the debit order took 5 min to be in operation and i was advised i would be contacted in 48 hours for the explorer to be delivered and installed or arrangements for it to be concluded. 10 phonecalls later enquiring what was happening as a week had past only to be told the debit order is in place but there is no note for the explorer.i tried speaking to the sales department they are not reachable. what a load of ******* surely the sales dept must deal with new customers and sales. i was told that there was no order for the price lock deal and that the lady would check and get back to me. I am still waiting. I have since cancelled my debit order due to the lies and deceit of the employees i dealt with. what a crying shame and will be cancelling my other contracts today and will find an alternative to multichoice.