SHAME ON YOU DSTV (MULTICHOISE)

First of all i have been a DSTV subscriber since 1990 at that time it was still M-Net.

About three years ago i cancelled my DSTV debit order due to billing problems. Debit going of to early ,double amounts deducted and so on. I therefore paid my subscription fee by EFT and had no problems what so ever .Things were going good. No contract basically a pay as you go ,if i didn't pay they would cut me. FAIR.

End of September 2019 getting ready to EFT money to DSTV I NOTICE SUBSCRIPTION HAD BEEN PAYED BY DEBIT ORDER. DSTV had activated a debit order on my banking account *******ly without my consent or permission ,no signature, no recorded phone calls, no electronic permission. I had no knowledge of the debit order what so ever.

I immediately contacted DSTV and demanded they remove the debit order, refunded me and that they had now lost a customer due to their underhand tactics. I would be going over to N-Flicks. I was promised that they would get back to me. A week later nothing had happen and i phoned them again. Again got promises and apologies with no response. A week later 13 September 2019 i then proceeded to reverse the debit order by phoning my back. A week later DSTV was cut.

DSTV used to communicate with me via e-mail as well as sms and of course my cell number. That proves that the had all my contact details.

Then the phone calls started from a collection agency wanting me to identify myself to them before they would talk to me. DSTV was now demanding money from me when they acted *******ly by debiting my account with out my knowledge or consent. They decided that i have to have this and now i must pay for their decisions.

DSTV did not even think im worth communicating with and handed me straight over to a debt collector for their decisions. It seems they are the big fish that can break the law , get away with it and then you owe them money.

I had been a loyal subscriber for almost 30 years (29) . From M-Net days and this is what they think of me and treat me.

SHAME ON YOU DSTV/MULTICHOISE