TN
Thegan N

1 reviews | Active since Jul 2011

30 Mar 2016, 09:20

Shame on you

Dear Multichoice at a time when customers are seriously contemplating leaving you you decide that customers must wait for 48 hours to buy a service from you. This is shocking to say the least. Over and above that your call centre has the audacity to say that i am not buying anything i am taking a contract.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Mar 2016, 10:58
Official
Hello naidthe,

We would like to thank you for taking our call.

As discussed, you have been contacted regarding your Explora deal application.

Once again, thank you for your honest feedback regarding our products and service. We look forward to serving you more efficiently in the future.

Should you require any further assistance, please don't hesitate to contacts us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah