SG
Shirley G

1 reviews | Active since Mar 2014

29 Jul 2021, 07:36

Shame DSTV

Shame on you DSTV. A week since you finally agreed the new Ultra Explorer is faulty … three months after I told you there was a problem and you make it my problem? Of course the warranty will be up in a matter if days. I must take it in forever repairs when you installed a faulty decoder? Not a chance. I can’t wait for this contract to end so I can downgrade to news only and increase other streaming channels and save hundreds a month

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jul 2021, 13:31
Official
Hi  Shirley Gueller ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jul 2021, 16:16
Official
Hi  Shirley Gueller,

We tried to call you to no avail. 

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.

Kindly confirm a suitable time for us to contact you and assist you. 

Kind regards,
DStv: Hello Peter Team 

Best regards,