TN
Tiana N
1 reviews | Active since Aug 2020
20 Aug 2020, 15:47
Settlement letter drama (Dstv)
Absolutely disappointed in Multichoice. I have been requested a settlement letter from Tuesday. Which finance department doesn’t have a direct line and every time I call it’s either 24 or 48 hours now it’s 72 hours! What nonsense. I need this letter urgently as for some reason the account is still showing on my ITC and I need it for my home loan application. Such a horrible service!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Aug 2020, 17:58Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Aug 2020, 17:58
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TN
Tiana N's updateReviewer Update
20 Aug 2020, 18:17I have received my settlement letter after contacting the lawyers who helped me. Thank you
TN
Tiana N's update20 Aug 2020, 18:17
Reviewer Update
I have received my settlement letter after contacting the lawyers who helped me. Thank you