Settle account

<p>Good day. On the 25/06/2017 I emailed multichoice asking for a settlement amount to settle my price plan account with them. On the 26/06/2017 I paid the amount as stated and emailed saying I paid them but recieved no response. After noticing my dstv has not been put off I start phoning them asking why my account is still going on and why havent they stop the account as I dont want to pay it anymore. They keep saying it will be given to their manager and someone will phone me back. The next day I just phone them again and get the same reply everyday. I am sending emails but recieve no answer. I even phoned the account apartment and still no answers. Can someone please just help me to get my account close and I will not pay another cent to them</p>