Services unfairly discontinued
<p>After continuous requests for Mutichoice to debit our account, then getting a call from a debt collector arranging for me to pay R1200 per month effective 25/05/2017, now my account has been discontinued. You told me to make this payment even though it was a mistake from Multichoice side with debit orders and now after I agree to pay R1200 so you don't suspend, then you suspend. You can't keep to your side, why and how should I? As arranged, the account must not be suspended. Reactivate and I will make arranged payments. Failure to make those payments would then result in suspension as discussed, not the other way around !<br /><br /><br /></p> <p> </p>
Dear Lindi
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Lindi
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Good day Lindi
Thank you for sending us your query.
As we're committed to assisting you, your concern has been referred to our finance team. You will be updated with the feedback as soon as received.
Kind regards
Dinah
Good day Lindi
Thank you for sending us your query.
As we're committed to assisting you, your concern has been referred to our finance team. You will be updated with the feedback as soon as received.
Kind regards
Dinah
I still await urgent feedback
I still await urgent feedback
Good day Dinah,
This us exactly what I keep referring to as bad service from DSTV, up to now nobody had contacted me as promised. The same thing happens when we call and enquire about debut orders, biy you very fast to disconnect services, and still make trangemebts and not stick to them. Such terrible service, I'm appalled!!!
Good day Dinah,
This us exactly what I keep referring to as bad service from DSTV, up to now nobody had contacted me as promised. The same thing happens when we call and enquire about debut orders, biy you very fast to disconnect services, and still make trangemebts and not stick to them. Such terrible service, I'm appalled!!!
This is exactly what I keep referring to as bad service from DSTV, up to now nobody had contacted me as promised. The same thing happens when we call and enquire about debit orders, but you very fast to disconnect services, and still make arrangements and not stick to them. Such terrible service, I'm appalled!!!
This is exactly what I keep referring to as bad service from DSTV, up to now nobody had contacted me as promised. The same thing happens when we call and enquire about debit orders, but you very fast to disconnect services, and still make arrangements and not stick to them. Such terrible service, I'm appalled!!!