MS
Moyase S
1 reviews | Active since Jul 2017
03 Jan 2020, 15:21
Services Unfairly disconnected
My Name is Sarafina Sibiya, ID ***, Im experiencing horrible experience. I have two decoders one named Mama for Access package and Sarafina for Easy view as my TV is broken. I downgraded my services from compact from Sept/Oct and it was automatically updgraded without my knowledge. Please fix this as its affecting my other decoder Mama which i paid now is inactive. Your consultants has not been very helpful.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Jan 2020, 13:09Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Jan 2020, 13:09
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Jan 2020, 13:11Hi Sarafina,
We have checked your account and decoder number V*** is active on DStv Access while S*** is active on DStv Easyview.
Regards
Kagiso
We have checked your account and decoder number V*** is active on DStv Access while S*** is active on DStv Easyview.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply06 Jan 2020, 13:11
Official
Hi Sarafina,
We have checked your account and decoder number V*** is active on DStv Access while S*** is active on DStv Easyview.
Regards
Kagiso
We have checked your account and decoder number V*** is active on DStv Access while S*** is active on DStv Easyview.
Regards
Kagiso
Best regards,