Services turned off again

<p>3 weeks ago we made a payment as requested by DSTV, they then took the payment allocated to the payment plan, which has been off for 10 months, saying we owe 10k+, i then called and made a payment arrangement to be worked in to the current sub, and we reached an agreement , where i was assured i would have no more issues with them, surprise they switched it off yesterday again, no notifications no calls, just f you were can do whatever we want and we will switch it off. and i know complaining wont help coz i still have a complaint from 3 weeks ago unanswered. yesterday i called im told they cant help, the payment plan people turned it off, but the payment arrangement was made with the call centre, wonderful!!!! and there is no direct line to the payment plan people, you cant speak to them, no wonder they make and break as they please. we need a NEW service provider in this country, its because dstv know they are the only ones capable of offering this service, THATS WHY THEY CAN F. PEOPLE AROUND, with no repurcussions</p>