Services Suspended due to DSTV error

Good Day<br> I paid my DSTV subscription on 20 September 2015. My due date is the 20th monthly. I have the premium package. On 6 October my services were suspended. I called in and spoke to a lady(I do not recall her name). She advised that there has been a payment allocation problem but she saw my payment which she will rectify. She reconnected my services. On 10 October my services was suspended again. I yet again called and spoke to Thuso Diale who now required a proof of payment. I sent it within 30mins as requested. Reconnected my services. On 12 October my services was suspended ONCE AGAIN! I called in again and spoke to Buhle Maseko. I sent her the proof of payment as well. She advised that the first person I spoke to allocated my payment to my \Box Office"account and not my normal subscription account. At this point I am EXTREMELY FRUSTRATED as it is very inconvenient to have interrupted service. Why suspend my service for Multichoice's *********** staff that cannot allocate correctly. I NEED resolution on this ASAP please!!!!!<br> <br> Regards<br> Wayne Stringer"""