Services Suspended

From 3/12/2015 I've been struggling to get my services up and running as per normal.When one needs to change packages you would think it will be done smoothly like it supposed to happen and the amounts that needs to be paid will be given to you.There's no way that one will thumsuck and outstanding amount and then your services are suspended and because of outstanding balances.You spend ours on the phones to have it sorted,then it's on and then it's off.Now the evening of the 15th you speak to a consultant and advice that your extra view is not on and say because there's an outstanding amount it can be on,but your services was on for the whole week and weekend.The supervisor Martin was suppose to phone back From 19h00 already.but 21h00 no phone call and spoke to Mfundo and then when I had something on before and next no channels and everything was gone and was not willing to phone back of intervals of 35min each already spend on the phone.Gladness was supposed to come back with recordings that confirmed the amounts that needs to be paid seeing that already the calls are recorded,but to date nothing happen.Pilane,Siphele,Siphele M,Tusso are all involved.