Services getting cut, when account is up to date

Item: DStv (MultiChoice)
Rating: 2
Author: Donovan N

For past month my services keep getting cut during the week, The issue being that one payment was \reversed"on 7/10/2015"

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

17 Dec 2015, 12:22

Hello Donavan1503,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply17 Dec 2015, 12:22

Official