1 reviews | Active since Feb 2016
Services Disconnected why
My DSTV service was discontinued due to the fact that my debit order which is due on the 2nd of the month ( which is today) had not gone out. how can they stop my services if they have not taken out the money. On top of that they want to charge me re-connection fee. After me insisting that they connect me today and i am not prepared to pay any re-connection fee, I was told it will be reversed.
Dear Lolly
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Lolly
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Lolly
Apologies for the inconvenience this has caused. It shows on our records that you've been assisted through our callcentre.
We can schedule a debit for Monday (04/09/2017) or you may pay manually to the DStv account.
Let us know , should you need further assistance in this regard.
Warm regards
Girly
Best regards,
Good day Lolly
Apologies for the inconvenience this has caused. It shows on our records that you've been assisted through our callcentre.
We can schedule a debit for Monday (04/09/2017) or you may pay manually to the DStv account.
Let us know , should you need further assistance in this regard.
Warm regards
Girly
Best regards,