MK
Mokgwaetsi K

1 reviews | Active since Jul 2011

29 Jun 2024, 10:56

Services disconnected

My pay date is on the 28th of every month. A debit order was set up on WhatsApp to pay but u guys decided not to debit yesterday. Today my service are disconnected and now I have to pay extra R50. Normally you allow about two days after your date to pay before disconnecting. Please remove that R50 from my account immediately and cancel my debit order. Il pay R139 manually.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jun 2024, 12:42
Official
Hi  Mokgwaetsi , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards DStv: Hello Peter Team