DP
Dhiroshan P
1 reviews | Active since Jul 2011
07 Feb 2018, 06:55
SERVICES DISABLED !!!!!!!!!!!!!!!!!!!!!!
Price Lock ended, received called to be advised of few options. Call was terminated and no one called me back. I was then put on a month to month (Happy with this). I Then found that my extra View does not work (Secondary Decoder). 4 Calls later (04th call being last night). I was helped where service (extra View) was activated). Was told about links had to be broken and reinstated. This however only ****** lasted 5 minutes and now NO F ING SERVICE!!!!!!!!.
My Subscriptions were perfect before someone interfered with my damn account!
FIX for once and for all PLEASE!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Feb 2018, 09:00Dear Dhiroshan
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s reply07 Feb 2018, 09:00
Official
Dear Dhiroshan
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Feb 2018, 10:31Good day Dhiroshan
Thank you for bring this matter to our attention.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
Our records indicate that you have been assisted by one of our consultants that resolved your Technical Problem.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply08 Feb 2018, 10:31
Official
Good day Dhiroshan
Thank you for bring this matter to our attention.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
Our records indicate that you have been assisted by one of our consultants that resolved your Technical Problem.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,