Services Cut Off even though payment made

Good Day,

On the 29th of September 2018 I made a payment of R1019.54 to DSTV, since then my DSTV service has been disconnected three times, I have sent proof of payment to the DSTV team via their Facebook page, the services get reconnected only to be disconnected again.

This morning I went into the bank for them to check my payment and they did confirm that the payment went through to DSTV, I asked them to print me the proof of payment yet again which I have forwarded to DSTV.

This is really annoying, please sort your systems out and stop disconnecting me as I have paid.

Since this ordeal started I have spoken to RDM, BCM,WCM , OCM and PSN from their Facebook team.

I spoke to Bongiwe Hlatshwayo on the phone, I have sent all these people the proof of payment but still you cut off my services.

Fix it please.

Reagrds, NH Sishange.