Services cut off 3 times after payment was made
<p>Hello</p> <p>This is very sad and frsustrating to pay for services and later on cut off. I made follow ups on three occassions and sending proof of payment as requested. The services will be swichted on for some time then off again after few days. I have tried to escalate the problem but still the staff of dstv are simply *********** and ********. As i write now my services for dstv are cut off and when you asked dstv who will reimburse me for the time lost no one wants to take responsibility. I have tried my utmost best to solve this issue but each time we going in circles.</p> <p><br />I'm so worried and concerned our subscripion is off we cant watch dstv we always pay on the 7th of every month. <br /><br /></p> <p>This inconvenience is uncalled for</p> <p> </p> <p>Regards</p> <p> </p> <p>Lerato</p> <p> </p>
Dear Lerato
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Lerato
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dstv
i have been waiting for that feedback ever since my first cut off on the 12th June 2017 but you still continue to cut off my suscription. I wonder for the time lost who will take responsibility as at this stage you not taking any responsibility whatsoever for anything
Regards
Lerato
Dstv
i have been waiting for that feedback ever since my first cut off on the 12th June 2017 but you still continue to cut off my suscription. I wonder for the time lost who will take responsibility as at this stage you not taking any responsibility whatsoever for anything
Regards
Lerato
