Services being suspended almost weekly??

01/09/2015 services suspended due to \non-payment"proof of payment dated 26/08/2015 emailed and services reconnected. 07/09/2015 services suspended due to \""non-payment\"" proof of payment dated 26/08/2015 emailed again and services reconnected. 16/09/2015 services suspended due to \""non-payment\"" proof of payment dated 26/08/2015 emailed and services reconnected. 06/10/2015 services suspended and proof of payment dated 27/09/2015 emailed. I have been without DSTV for three days now. I can't get through to an agent to talk about this and I am not receiving any response to my emails. The automated voice tells me there's no outstanding balance"