Service?? What service?

The below communication from Theboho Mabasa is FALSE and DECEPTIVE.<br> <br> After many calls to the call centre, the change still hasn't been done this morning 2 September 2015 at 09:28am after my call to the call centre again!!<br> <br> Please tell me how I can HELP you/Multichoice/DSTV to do your job, which I am more than willing to PAY MONEY for, for any kind of service??<br> <br> Does anybody there at your department have the respect or guts to please phone me with the desired outcome?<br> <br> <br> Delene<br> <br> ---<br> Enquiry Reference Number:***<br> <br> Dear DStv Customer,<br> <br> Thank you for your e-mail.<br> <br> Please take note that your are contracted to a monthly billing with us. Therefore, the service linked to P*** - ***, will only be cancelled on the last invoice date - 31 August 2015. Therefore, the change of ownership, will be only done on 1 September 2015.<br> <br> Should you require any further assistance, please do not hesitate to contact us. <br> <br> Kind regards<br> <br> Theboho Mabasa