Service upgrade

<p>On the 11th of October i contacted Multichoice regarding a advertised offer to combine my multichoice subscribtion; mweb subscription and line rental into one bundle. They advertise this offer on a price fixed offer for 24 months at R1 299-00 p/m. I was then informed that somebody would contact me to do the application for this offer. On the 26th of October I was contatced by a consultant which did the application with me. I was told that the application wa sucsessfull but they need to do vetting on the application and they will contact me shortly to finilase. On the 17th of November i contacted them again as no one has gotten back to me. I was advised that they will excalate this query and get back to me asap. On the 22th of November a consultant contcted me and said that they had a system problem and needed to do the application again. As we started with te application it bacame clear that they where applying for the wrong package. As i corrected the consultant she advised that she would have to get the correct department to contact me. Today it is the 29th of November and as yet nobody has contacted me as yet. I really think that this is unacceptable. It is now almost 2 months tio get a package that is adverties approved. I am at lost for words at this stage. Multi choice is very quick to advertise offers and to then put on testamonials on their channels where so called happy and satisfied clients say how happy they are. This is truely not what I am experiencing. I want to commit to a 2 year fixed payment deal with Multichoice but they do not seem to want business. </p>