1 reviews | Active since Mar 2017
Service turned off after payments
<p>I have been subscriber for a long time now, but almost every month after I make payment I have catch up suspended. I call in and they say I owe more, after just making the payment amount they have sent me via sms. I go to great lengths to make these payments for the enjoyment of my family, and DSTV even acknowledges and thanks me for the payment, yet limit my services. It should not be my fault the billing department is ***********. This is SHOCKING for a service they charge almost R1000 per month for!</p>
Dear Riedaah Nordien
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter team
Dear Riedaah Nordien
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter team
Yes but I paid the R885 as the SMS you sent told me to. There is always an issue with this, I make a plan to pay the amount as communicated to me. I even recieved an sms from you thanking me for my payment on 06 March at 04:36. Only to find out when I get home that it is not so. POOR COMMUNICATION AND POOR SERVICE. Why dont you invest better billing management rather?
Yes but I paid the R885 as the SMS you sent told me to. There is always an issue with this, I make a plan to pay the amount as communicated to me. I even recieved an sms from you thanking me for my payment on 06 March at 04:36. Only to find out when I get home that it is not so. POOR COMMUNICATION AND POOR SERVICE. Why dont you invest better billing management rather?