LV
Lauraine V

1 reviews | Active since Jan 2010

17 Aug 2015, 16:15

SERVICE - THERE IS NO SUCH THING IN MOCAMBIQUE !!!

<br> How to get ****** in Mocambique by Multichoice/DSTV Get preferred installer to come to your house to fix problem, pay him 800 meticais for temp cable solution because he recommends upgrade to Explora (sounds fun) Get quote for Smart LNB, New Cable, New Explora and Call Out - 13200 meticais - so when can it be done hmmmmm the truck from Ellies only comes on friday you have to wait three days (ok not so bad) Technician says to remember to go pay extra fee at office for box office etc features - no problem done Friday comes and goes - truck apparently late, Saturday comes and goes - they cannot connect over weekends, Sunday comes and goes, today comes and goes - someone must put the decoder on my account (nothing happens) and what am I left with a decoder I can do nothing with !!! Technician does not bother to come back to me just took my money and RAN - most useless service ever definetly putting this on every social media page I can find with the link to the so called preferred technician

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2015, 15:58
Official
Hello Neonkzn,

We could not get hold of you today and discuss your query telephonically.

Thank you for bringing your query to our attention.

Please be assured that your query has been forwarded to our DStv Africa team for further assistance. You can also contact them directly by calling ***.

We apologise for the inconvenience caused in this regard.

Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah