Service Suspended without Warning

First I want to say that since I became a subscriber about 6 months ago I HAVE NOT RECEIVED A SINGLE STATEMENT. This month my service was suddenly suspended WITHOUT PRIOR NOTICE. Which is highly unprofessional. Firstly I don't stare at my bank statements permanently and was unaware that my debit order failed. I am willing to pay a double payment month end . I mean really how do they expect someone to pay mid month once they cut off your service WITHOUT NOTICE PRIOR NOTICE do they expect me to *** out money from nowhere?At leat if I received a warning I could have made a plan. I requested that my service be reconnected since I was not informed and on the basis that I want to make an arrangement to make a double payment month end but they refuse to. I feel it is the least that they can do for not informing me before disconnection. Everything is we are sorry our systems migrated. I openly say I will make a double payment. If you reconnect immediately Or prove that you are unwilling to do so. OR DOES YOUR IDIOTIC NEW SYSTEM NOT ALLOW IT also please send me statements (All statements from inception)