Service suspended more than 5 times in one month

<p>i dont understand why my service has been suspended more than `5 time and I have vnever received an reasons besides the missing payment.</p> <p> </p> <p>I have spend more than 2 hours on the phone (cellphone to be precise) to resolve the matter and still have the same problems. </p> <p> </p> <p>I was disconnected again today.</p> <p> </p> <p> </p> <p>HELP HELP HELP</p>